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Gigabyte recalls its Aero 15 gaming notebook after just one week

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Gigabyte recalls its Aero 15 gaming notebook after just one week

Gigabyte Aero 15

Gigabyte, the maker of graphics cards, motherboards, peripherals and laptops, has issued an urgent recall order that affects its recently launched Aero 15 gaming notebook. In this order, they not only have the assembly of new units stopped, but they are collecting all those sold units that have reported problems.

Considering the catastrophe that was the launch of the Samsung Note 7, even though it was a few months ago I am sure all of us remember what happened, so Gigabyte has decided to cut wealth and heal in health. In order to do so, it has issued a global withdrawal order for all units of this gaming laptop model, both sold and stored, waiting to be able to solve the problem that has been detected in them.

Yes, as you are suspecting and just like what happened in the Samsung mobile, the problem here also has been detected and it lies in the battery. What problem is it? The truth is that Gigabyte has not given any details in this regard.

From what we have been able to find out, the failure is serious enough to endanger the safety of its users. Or at least that’s what the brand thinks because if not that then I do not understand why they would be making a global withdrawal.

In any case, it is hard to fathom the problem manufacturers are facing lately regarding the batteries they install on their laptops. Don’t they put them through a complete battery of tests to check their actual performance and durability? Or is it a game that has been defective from the factory? We all know that lithium-ion batteries are often quite sensitive to many things, including excessive temperature increases (that’s why laptops are usually installed right in the farthest areas from the hottest areas). It could be that, being this so fine Gigabyte gaming laptop, they too incurred the same fault that was made by the Samsung Note 7, the fiasco of epic proportions.

In any case, I am glad for the attitude that Gigabyte has decided to take with this incident and how they are approaching it so that the blood does not reach the river.

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This article is being updated to notify you that this news turns out to be false. Earlier, one of the customer representative had replied with message below which was the reason for the spread of this news.

aero message

However, later it was made clear that it was not true. Check the image below.

aero2

We sincerely apologize for this unintentional spread of false news.

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2 Comments

2 Comments

  1. Bruce Klein

    May 12, 2017 at 8:57 pm

    Could you please cite your source(s) for this story? As an Aero 15 owner I am trying to get to the bottom of what is going on and it has not been easy.

    • Scott Harris

      May 13, 2017 at 5:08 am

      Hey, it will not be a problem if your device is working fine. It has only affected some devices, especially in Europe. I have updated the post with some of the sources.

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