Unlike mobile device management (MDM) systems, mobile content management (MCM) systems aren’t solely meant for device management. Instead, MCM focuses on securing various types of company data and assets.
MCM enables administrators to manage the entire lifecycle of content. This includes storing, creating, sharing, accessing, archiving, and deleting content. It also offers remote data wipes to protect company assets by deleting data in a specific device or all devices that access the system. However, MCM doesn’t monitor or track user activity on those devices.
Today, mobile content management systems are popular because they enable organizations to improve collaboration and productivity among their employees. This is because users can easily access and share work files on their smartphones, tablets, and laptops at any time or place.
Features of MCM
Content search: Users can find their desired content easily without any hassle.
File sharing: The MCM lets users share content across multiple platforms and devices using any connectivity option available like WiFi, 3G/4G, or mobile network, etc.
Accessibility of content anywhere anytime: Users can access their data from anywhere around the globe without any hassle as they are stored securely in the cloud storage system.
Offline availability of content: The platform also allows users to view and access data offline even if there is no network connection available for a while (30 days).
Install and configure policy: Admins can install and configure policies such as password policies, device profile policies, and restriction profiles to manage devices centrally via the MDM server.
Find out where your corporate data is being stored: The location tracking feature in MCM allows finding out where your corporate information is being held in your organization’s network – be it a PC or a smartphone.
How does an MCM client work?
MCM clients are installed on mobile devices by the MCM solution. Then, the MCM solution assigns the device to a user. This is when the agent starts working. It allows users to view, download, and share data and media through it.
The agent also authenticates the user before granting permission to access the data. The authentication method varies depending on the device, but it could be fingerprint or password-based. Once you have been authenticated, you can access your files and documents from anywhere using your preferred browser (Google Chrome or Mozilla Firefox).
The agent integrates with Android Work Profiles to separate work and personal data on an employee’s smartphone. It ensures your privacy, as well as that of your organization. Nobody can access the work files without authorization if you lose your phone unless they have your credentials, such as a password or fingerprint.
MCM Client: What Is It and How It Helps?
Mobile Content Manager (MCM) is a crucial part of the enterprise content management (ECM) system. It helps businesses manage their documents, content, and information through a central platform that employees can share. As a result, companies use MCM to streamline operations, save time, and reduce costs.
MCM Client is one of the components that can improve the user experience and make it easier for employees to access data and share information. The client simplifies things for users by facilitating secure access to data from mobile phones. That makes it possible for employees to work remotely or from the field without compromising data security.
Difference Between MCM Agent & MCM Enterprise Server
MCM Agent
The MCM agent is the primary component of the MCM solution. The agent is a middleware between the managed device and the MCM solution. It helps in data synchronization, securing, and protecting data.
MCM Enterprise Server
The MCM enterprise server is a component of an MCM solution that helps manage mobile devices. It also helps with configuration management, app management, security, policies management, and more.
Why Do Businesses Need An MCM Client?
You are probably aware that mobile apps have become integral to any digital strategy as a business owner. The mobile penetration rate in the US is 96%, and more than 60% of all internet traffic comes from smartphones and tablets. People spend more time on mobile devices than desktops and perform various activities like listening to music, watching videos, online shopping, booking tickets, and more.
As per a study by ComScore, consumers spend an average of 2 hours and 51 minutes on their smartphones every day. Moreover, the number of smartphone users is expected to reach 3 billion by the end of 2020 with a year-on-year growth rate of 9%, according to Statista.
These stats indicate that having a mobile presence has become essential for any company that wants to succeed in this competitive market. You need to make your content available on multiple platforms such as websites, social media sites, email newsletters, or mobile apps if you want it to be seen by your target audience. And this is where Mobile Content Management clients come into play.
You will find many MCM clients in the market, but you need to choose one that works well for your business. That’s because a wrong choice can affect your users’ experience. To ensure this does not happen, here are some tips that can help you pick the right MCM client for your business:
How to Pick the Right MCM Client for your Business?
Scalability
You must ensure that your MCM client is scalable enough to grow with your business needs. It should let you add features, users, and other resources without changing the infrastructure or software.
Ease of Use
The MCM client you choose must offer particular ease of use for administrators and users alike. Your admin team should be able to manage it easily, while users should access content seamlessly through various channels. This can help enhance the user experience and keep them engaged with your brand and product/services longer.
Cost-Effectiveness
Last but not least, the process of choosing an MCM partner must include finding out whether they can offer the services within your budget or not. In addition, you must ensure they offer competitive prices in terms of licensing costs, maintenance fees, support costs, etc.
Best Business Efficient MCM Clients
Mobileiron
MobileIron is software that helps your business manage and protect data in mobile applications. It is an Enterprise Mobility Management (EMM) platform that keeps your business data secure and allows your employees from any device.
The MobileIron platform offers a comprehensive suite of mobile application management and security tools, device management, and content collaboration. Mobileiron stands out from other EMM platforms because of its high-security features like multi-factor authentication and biometric authentication that protect your confidential data from unauthorized access.
There are many EMM solutions in the market, but MobileIron has more to offer than just EMM. That’s why it’s your first choice out of the two MCM clients.
ManageEngine
ManageEngine Mobile Device Manager Plus is a complete unified endpoint management solution that allows you to manage your organization’s mobile devices. It can also help you manage desktops and laptops on a single platform.
ManageEngine MDM Plus is available as both cloud-based and on-premise deployments. With this MDM solution, you can secure corporate data by applying the necessary policies, including blacklisting apps, enforcing secure passwords, and setting screen lock timeout. You can also track the location of devices and wipe them remotely if required.
Conclusion
In short, MCM is a great tool for ensuring data security in BYOD environments. The systems are cost-effective since they can be deployed within the organization’s existing IT infrastructure. This can also help reduce management costs since it eliminates the need to purchase additional hardware, software, and networking infrastructure.