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Netflix Not Loading? Find The Netflix Errors And Solutions To Resolve It

You want to chill in the lazy evening by watching your favorite binge series on the best tablet for watching netflix with the tub of popcorn and coke in your hand, suddenly it’s shows

“oops! Something went wrong”. “Netflix not working”

I know that feeling, I’ll walk you through those basic Netflix errors and solution to resolve them and then we will proceed to all netflix error codes along with their step by step resolving methods.

How To Fix Basic Troubleshooting Netflix Errors :

1.)Turn Off Your Device :-

Here is the master solution of all electronics device’s problem.Turn it off and on again.”words of wisdom” Restarting your device works because it restores all the data back to initial state So switch off your TV/phone/tab or laptop.

2.) Turn Off Your Wi-Fi Or Try Different Connection:-

If restarting of your device will not solve your purpose , restart your source of Wi-Fi or try to connect the different source of connection.

3.) Restart Your Browser Or Use Different Browsers:-

Close the web browser that you are using to watch,then go to the start menu and reload it and sign in again or otherwise use the different Browser.

4.) Delete The Netflix Cookies From Your Browser:-

Go to the / clear cookies. Once you clear the cookies you will be sign out you have to login your account again then check if the problem is resolved.

5.) Sign In On Another Device:-

You can try to sign in on different device with same network make sure you first sign out from the earlier device then sign in again.

Netflix Error Code

If Netflix is not working, Most common Netflix error codes are:

  • Netflix code NW 2-5
  • Error code UI 800-3
  • Error code UI -113
  • Error code 100
  • Error code s7111-1101
  • Error code s711- 1331-5005
  • Error code 0013 (Sorry we could not reach the netflix service 0013)
  • Error code 1008
  • Netflix Error code 103
  • Netflix Error code 1009
  • Netflix Error code 112

1. Netflix Code NW 2-5

As the name reveals NW means network so NW code is for network issues. In this particular case the message should read:

Netflix has encountered an error, Retrying in x seconds.


How To Resolve Netflix Error Code NW 2-5:

To fix it, make sure your device is connected to the internet and speed should be good otherwise as I suggested above: restart your internet device.

2. Error Code UI-800-3

Error code UI-800-3 is usually indicate Netflix data on your device. Message will come as:

“Couldn’t connect to Netflix. Please try again or restart your home network and streaming”


How To Fix This Netflix Error Code UI-800-3:

Clear your browser cache:

If you are using smartphone, you can clear your browser cache using these 5 cleaner apps for android. However, if you are using windows or iOS, you need to clear your browser cache as given below. This depends on which browser you use.

For Google Chrome: Go to settings – privacy and security > clear browsing data->select a time range (24 hours should work) > select cached images and files>-clear data

For Internet Explorer: Go to settings ->privacy and security ->choose what to clear -> select cached data and files -> clear data

If you’re using a smart device, uninstall and reinstall netflix app to clear the cache.

Do you know about chromium web browser? How it’s better than Google chrome? If not, check out:

3. Netflix Error Code UI-113

When this error occurs, you will see the message:

We’re having a problem starting Netflix.


How To Resolve This Netflix Error Code UI-113:

This usually means that you need to refresh the Netflix data stored on your device or restart your device and modem again.

4. Netflix Error Code 100

As many of us watch Netflix on smart tv .This message exclusive to Amazon devices and smart televisions, error code 100 will read something like this:

“Sorry we could not reach the Netflix service(-100)”

How To Resolve This Netflix Error Code 100:

Please getup and restart your device again.

5. Netflix Error Code S7111-1101

This code for rich people, who used Mac book Or safari browser

“Whoops something went wrong… Unexpected error. Please reload the page and try again.”

How To Fix This Netflix Error :

Try clearing your Netflix cookies by visiting

6. Error Code S711-1331-5005

This error means that your payment method is invalid. You can fix this in account settings > update payment info.

7. Error Code 0013

There is a problem with the Netflix data on your Android device. Message shows:

“Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).” 

How To Fix This Netflix Error Code 0013:

You’ll usually need to clear the app data, or reinstall the app. Try playing a different show, restarting your device, and clearing app.

8. Error Code 10008

Mostly pertained to Apple devices, error code 10008 will read:

“Problem occurred while playing this item. Please try again, or select a different item.”

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How To Resolve This Netflix Error Code 10008:

This error is generally due to network problems, so you can fix it by ensuring your internet connection is stable, or restarting your device.

9. Netflix Error 103

This might be an issue with your Netflix account information and you get error on your display:

“Sorry we could not reach the Netflix service. Please try again later. If the issue persists, please visit Netflix website.”

netflix error code

How to Solve Netflix Error 103:

Just restart your modem, check dns setting for gaming console and set dns from automatic to manual. That’s how you could solve netflix error 103.

10. Netflix Error 1009

If you see an error on your Android phone or tablet that says

“Sorry, we could not reach the Netflix service. Please try again later”.

It typically points to information stored on your device that needs to be refreshed.

How to Solve Netflix Error 1009:

Follow the troubleshooting steps below to resolve the issue.

Steps to clear the Netflix app data:
From the Home screen on your device, navigate to Settings

Select General

Select Apps or Applications

Select Manage ApplicationsApplication Manager, or Manage All Apps

Scroll down and select Netflix.

Select Storage

Select Clear Data or Clear Storage

Try Netflix again.

netflix error codes

netflix error code

netflix error code

11.Netflix Error Code 112

If you experience the error code 112, often accompanied by the following message:

“Sorry we could not reach the Netflix service. Please try again later. If the problem persists please visit the Netflix website”.

It typically points to information stored on your device that needs to be refreshed.

How to Solve Netflix Error 112:

Follow all the troubleshooting steps described above.

Final Words:

Whatever the error you face while using Netflix, most of the times answer is same. You just need to clear your cookies, restart your device and you are good to go!

Still, Netflix app is not working then uninstall and reinstall the latest version of app and make sure your internet speed should be good. DOWNLOAD Netflix app here

If still the issue persist then it’s your bad day, probably the issue is coming directly from Netflix.

At this stage it’s out of your control, and you may need to wait it out until it gets fixed from backend.

Incase you are facing any other error which is not mentioned in the list, let us know in a comment section and we will revert you back.

On top of that, you can follow us on telegram for quick response.


1.) Why I am getting error on Netflix?

Ans:Its related to connectivity issue.

2.) Why is Netflix saying something went wrong?

Ans: It shows that your device needs to be restart to resolve the issue.

3.) Why won’t my Netflix work on my TV?

Ans: Turn off smart TV for 30 second and unplug your internet device and switch on both the things again and try Netflix again

4.) How to fix the Netflix issues?

Ans- follow the troubleshooting steps to resolve the issues.

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