Pandora is a popular music streaming app.
But it’s useless when you can’t use it to play your favorite music.
Unlike the smooth playback offered by Spotify, the Pandora app occasionally throws a random error, and the Pandora error code 3002 is no exception.
If you’ve been getting a similar error lately when accessing the Pandora app features, here’s a guide to help you eliminate this error and resume the music playback.
9 Pandora Error Code 3002 Solutions
Delete the Pandora app and reinstall it.
To delete the Pandora app and reinstall it:
- Open the Settings app on your iPhone or iPad.
- Tap General, then tap Storage & iCloud Usage.
- Scroll down to see Apps & Data and tap it.
- Tap Edit in the upper-right corner of the screen. A red minus sign (–) will appear next to each item listed below Apps & Data when you select Edit—this indicates that you can delete this item from your device by tapping on it again. This will remove it entirely from your device’s memory but not delete any data associated with that app or game (such as saved songs).
Clear the cache in your browser.
Clearing the cache in your browser is a simple task that can fix many problems. Cache is a temporary storage area for your device’s web pages and other data. When you open a page, such as Pandora’s website or app, it will load from your local cache rather than downloading everything again from the server. This saves time and helps reduce network traffic, but it can cause problems when something goes wrong with your internet connection, or other issues arise with the site itself.
The purpose of clearing your cache is to remove any old information that may be causing errors in loading pages properly. This can include cookies (small files containing information about past visits), cached images/files from previous visits, logins and passwords used to access an account, etc…
There are many ways that people use their computers these days, so this section will cover how to clear cache in all major browsers: Chrome, Safari (iOS & macOS), Edge/Internet Explorer 11 (Windows 10 only at this time), Firefox 50+ & 47-49+ (all platforms except Android), Opera 36+ and Vivaldi 1.12+.
Update or Restart Your Browser.
If you’re using a browser that is not updated, it may be incompatible with Pandora and cause the error code 3002. To check if this is the case, update your browser and try again. If you still get the same error after updating, try restarting it before opening Pandora.
Switch to a different device and check if it works there too. If you’re able to open Pandora on another device, like a laptop or phone but not on your desktop computer, then it’s possible that there’s something wrong with one of them.
Try changing the browser on which you’re using Pandora.
Next up, I would recommend you switch over to another web browser.
If you were using the Chrome browser earlier, you could switch to other popular browsers such as Chromium, Mozilla Firefox, Microsoft Edge, etc.
Once you’ve installed accessed the Connect your device through another connection when accessing Pandora
Disable ad-blockers, if any are installed on your browser.
Since you are using an ad blocker, it might interfere with the Pandora app and cause this error.
Try switching to a different ad blocker. If you have an ad blocker installed on your browser, try disabling it to see if that fixes the problem. If not, try switching from one type of ad blocker to another (for example, from uBlock Origin to AdBlock Plus).
Change Internet Connection
Before you can start troubleshooting error code 3002, you need to ensure that there are no problems with your Internet connection or network settings.
To check that your Internet connection is working correctly, go to this website: http://www.speedtest.net/ and run a speed test. If the results show an upload and download speed of fewer than 1 Mbps (or 0.01 MBps), then your ISP may be unable to handle Pandora’s bandwidth requirements. In this case, try switching providers until you find one whose service meets these minimum requirements; if you have trouble doing so, contact customer support for advice on resolving your issue as quickly as possible.*
Allow third-party cookies in your browser settings.
You must find the correct setting to allow third-party cookies in your browser settings. To do that, perform the following steps:
- Open your browser and go to “Settings.”
- Click “Options” or “Preferences.”
- Locate the Privacy tab.
- If you’re using Google Chrome, click Settings in the upper right corner and scroll down until you see Privacy & Security on the left side of your screen. Click Content Settings under Advanced Settings at the bottom of this window. Select Allowed Sites under the Cookies heading (top section) and type pandoraapp.com in the ‘Always allow’ field (bottom section).
Use a VPN service to change your IP address.
A VPN service is a virtual private network that allows you to connect to the internet with a different IP address. You can think of it as opening up an internet tunnel from your computer through the VPN server and then back out again. That means when you use a VPN, your IP address is not visible to people on the internet who are trying to track you down through your computer’s IP address (which contains information about where you live).
When connected to a VPN service, every time Pandora tries to access its servers for any reason—whether it’s streaming music or loading ads—it will do so using an encrypted connection which makes it impossible for anyone else except for yourself and the company hosting those servers (in this case, Pandora) know what website or application you are using at any given moment.
Contact the Pandora Customer Support
Suppose you still can’t fix Pandora Music Error Code 3002 after updating to the latest version of iOS on your phone and installing the most recent updates for your Mac or Windows computer. In that case, you must contact Pandora support right away. And you can do that by filling up the following form on the website.
I hope this article helped you fix the Pandora Music app error code 3002. If you have any questions or suggestions, please let us know in the comments below!